Terms and Privacy

Terms and Conditions

Mancini Real Estate, in conjunction with the Console Group and its related companies (referred to in this document as we, us or our) recognise that your privacy is very important and we are committed to protecting personal information we collect from you. The Privacy Act 1988 (Cth) (Privacy Act), Australian Privacy Principles and registered privacy codes govern the way in which we must manage your personal information. This policy describes how we collect, use, disclose and otherwise manage personal information about you.

Access to this website

Welcome to our website. In accessing and using this website you acknowledge that you have read, understood and agree to be bound by the following terms and conditions.

Your obligations

If you are not over the age of 18 years, you must obtain the consent of your parent or guardian before using this website.

About this website

On this website we provide an interactive environment in which users who are interested in learning about our property services or registering interest in our property services may find such information and, if they choose to do so, register their interest.

If you register with us you will receive email updates on properties listed (rental/sale) that are applicable to your criteria. If you do not enter any specific criteria in the initial sign up process, you will receive email updates of all properties listed (rental/sale). If you wish to update your search criteria you will need to either contact Mancini Real Estate directly, or re-register for property updates with you updated details.

Collection of Personal Information

We may collect and hold personal information about you, that is, information that can identify you, and is relevant to providing you with the services or products you are seeking. This personal information may include details such as your name, age, gender, contact information, products and services you are interested in or require more information about. If you purchase or request products and services from us we may also request your preferences for receiving further marketing or promotional material.

The choice of how much information you provide to us is yours. We seek this information either to process your request for information and provide that information to you, to improve the quality of our products and services or to assist you to determine which products and services best meet your needs.

Method of Collection 

Personal information will generally be collected directly from you through the use of any of our standard forms, over the internet, via email, or through a telephone conversation with you. We may also collect personal information about you from third parties acting on your behalf.

We also collect information from subscribers (persons registering their details with us through the website) or website visitors for the purpose of improving our quality and effectiveness and to provide you with information. We welcome feedback from you about all aspects of this website. We store feedback that users send to us. This feedback is used to administer and refine our service. We may also use the information to improve or promote this site. We will not publish your name in connection with any information you provide without your permission.

There may, however, be some instances where personal information about you will be collected indirectly because it is unreasonable or impractical to collect personal information directly from you. We will usually notify you about these instances in advance, or where that is not possible, as soon as reasonably practicable after the information has been collected.

Purpose of Collection

The personal information that we collect and hold about you, depends on your interaction with us. Generally, we collect, use and hold your personal information for the purposes of:

  • providing products or services to you or someone else you know;
  • providing you with newsletters, information and other communications;
  • providing you with information about other services that we offer that may be of interest to you;
  • involving you in promotions and other initiatives undertaken by us;
  • facilitating our internal business operations, including the fulfilment of any legal requirements; and
  • analysing our services and customer needs with a view to improving those services.


You must not:

  • use any other persons’ name, identification or personal details when using the website, unless it is with our consent.
  • post or transmit any material which in any way defames, harasses or offends any person, is obscene or which in any way may interfere with any other users of this website;
  • provide any information to us which is the confidential information or proprietary information of any other person;
  • use this website in any way which may be in breach of any laws, rules or regulations or may infringe any third party rights; or
  • knowingly transmit any virus or take any action which may interfere with the operation of this website.


Failure to Provide Information

If the personal information you provide to us is incomplete or inaccurate, we may be unable to provide you, or someone else you know, with the services you, or they, are seeking.

Third party content, products and services

Products and services offered for sale or advertised, and other information found on this website, may be the products, services and information of third parties.

Third party products and services are not provided by us. If you purchase third party products and services your legal relationship will be with the third party supplier and not us. You must check with any third party supplier as to the terms of provision of such products and services and the costs and charges involved. We may receive fees or commissions from third parties for such products and services.

We make no representations about the accuracy or suitability of the information provided on this website. The information is provided 'as is' without express or implied warranty. You use the information at your own risk.\

How we Use and Disclose Personal Information

Generally, we only use or disclose personal information about you for the purposes for which it was collected (as set out above). We may disclose personal information about you to:

  • our related entities to facilitate our and their internal business processes;
  • third party service providers who assist us in operating our business, and these services providers may not be required to comply with our privacy policy. These providers may be based in the USA or use infrastructure located in the USA to perform services for us. By giving us your personal information, you consent to the disclosure of this information. By consenting to the disclosure of your information, Australian Privacy Principle 8.1 will not apply and you agree that we do have to take reasonable steps to ensure the information is treated in accordance with the APPs; and
  • our related entities and other organisations with whom we have affiliations so that those organisations may provide you with information about services and various promotions.


In some circumstances, the law may permit or require us to use or disclose personal information for other purposes (for instance where you would reasonably expect us to and the purpose is related to the purpose of collection). 

Security of Information 

We store your personal information in different ways, including in paper and electronic format. We take reasonable steps to ensure the security of all information we collects from risks such as loss or unauthorised access, destruction, use, modification or disclosure of data. For example, your personal information is maintained in a secure environment which can be accessed only by authorised personnel. However, no data transmission over the internet or information stored on servers accessible through the internet can be guaranteed to be fully secure. These activities are undertaken at your risk.

Links

This website may contain links to other websites which are not under our control or which are not maintained by us. The links to any such third party websites are provided for your convenience and information only. If you access these websites you do so at your own risk and it is your responsibility to investigate the privacy policies of those other sites.

We are not responsible for the content of those websites and will not be liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use or your reliance on any such content. The fact that a website is linked to this website does not imply any endorsement or sponsorship by us of that website or that we are affiliated in any way with the third party operating that third party website.

Change of information, products and services

Information, products and services published on this website are subject to change without notice. This privacy policy may change from time to time particularly as new rules, regulations and industry codes are introduced.

Complaints and Feedback

If you wish to make a complaint about a breach of the Privacy Act, Australian Privacy Principles or a privacy code that applies to us, please contact us as set out below and we will take reasonable steps to investigate the complaint and respond to you. If you are not happy with our response, you may complain directly to the federal Information Commissioner.

If you have any queries or concerns about our privacy policy or the way we handle your personal information, please contact our privacy officer at:

Street address: 61 Pier Street, Altona  VIC  3018

Email address: info@mancini.com.au

Telephone: 03 9398 6366

Information provided to us

You may at your discretion provide information to us in order to receive information about us, the products or services displayed on this website, to receive information relating to our property services and listings or to be involved in promotions or other activities undertaken by us. If you do so, you agree that any such information becomes our property and may be used by us or others, reproduced, published, transmitted, displayed, modified or distributed at our discretion, subject to our obligations under our Privacy Statement.

Copyright

All contents of this website, including the software, design, text and graphics are owned by or licensed to us and are protected by copyright under the laws of Australia and other countries. Apart from fair dealing for the purpose of personal use, private study, research, criticism or review as permitted under copyright legislation, you may not reproduce, transmit, adapt, distribute, sell, modify or publish or otherwise use any of the material on this website without our prior written consent.\

Trademarks

This website includes trademarks which are registered, are the subject of pending applications or which are otherwise protected by law. You may not use these trademarks without our consent.

More Information

For more information about privacy in general, you can visit the federal Information Commissioner's website at http://www.oaic.gov.au

If you have any concerns or questions, please use contact details as found in this website. Thank you for taking the time to read our Privacy Statement.

Disclaimer and limitation of liability

To the extent permitted by law, we exclude all warranties, conditions and representations whether express, implied, statutory or otherwise, relating in any way to this web site, your use of this website and the information, products and services supplied, offered to be supplied or advertised or accessed through this website; and liability (including for negligence) to you or anyone else in respect of any loss or damage (including special, indirect or consequential loss or damage), costs and expenses suffered by you or claims made against you arising from or in connection with any use of the information, products or services supplied, offered to be supplied or advertised or accessed through this website for any reason whatsoever (including negligence).

In the event that terms, conditions or warranties are implied by law and cannot be excluded, then those terms conditions or warranties are included however our liability is limited at our option to one or more of the following.

In the case of the supply of goods:

  • the replacement of the goods or the supply of equivalent goods;
  • the payment of the cost of replacement of the goods or the supply of equivalent goods; or
  • the repair of the goods or payment of the cost of repair of goods; and in the case of the services, supplying the services again or paying the cost of supplying the services again.


Indemnity

You agree to indemnify us and our partners, agents, officers, employees and other authorised representatives against all claims, suits, demands, damages, liabilities, costs or expenses arising in any way out of or in any way connected to your use of this website.

Termination

If in our reasonable opinion you fail to comply with any of these terms and conditions of use of this website, we may terminate or limit your access to this website.

Governing Law

Any legal issues arising out of the use of this website will be governed by the laws of Victoria, Australia and by using this website you submit to the jurisdiction of the courts of that state.

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